YOUR CUSTOMER DOESN'T CARE HOW MUCH YOU KNOW UNTIL THEY KNOW HOW MUCH YOU CARE; QUOTE BY DAMON RICHARDS

Customers generally do not complaint. They just won’t come back. Therefore, achievers understand what drives value for customers. They talk to them, survey them, and watch their actions and reactions. They strive to capture data to understand what is important for the customers and what opportunities are there to help them. The challenge then is to keep on delivering , sustaining & raising the bar by executing next level of customer expectations. Orison Swett quotes * The golden rule for every businessman is this; Put yourself in your customer’s place *